How to Create your ACH/EFT Payments Account | Carepay Help Center
How to Create your ACH/EFT Payments Account

For qualified vendor partners and medical service providers, setting up your ACH/EFT payment notifications is straightforward. It ensures that you receive your workers' compensation vendor invoice payments directly in your bank account. Follow the steps below to get started.
1. Complete the ePayments "Get Started" Form
Before you can receive ACH/EFT payments, you’ll need to complete our ePayments "Get Started" form. More details can be found in this "3 Steps to Enrolling in ePayments" article:
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Access the Form:
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Click HERE to access the "Get Started" form, where you’ll enter your basic information.
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Fill Out the Required Details:
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Provide the necessary information, including your name, company details, and email address.
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Make sure the email address you enter is accurate, as this is where you’ll receive all future communications and payment notifications.
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Submit the Form:
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After completing the form, click "Submit." You’ll receive an email confirmation that your information has been received.
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Access the Form:
Click HERE to access the "Get Started" form, where you’ll enter your basic information.
Click HERE to access the "Get Started" form, where you’ll enter your basic information.
Fill Out the Required Details:
Provide the necessary information, including your name, company details, and email address.
Provide the necessary information, including your name, company details, and email address.
Make sure the email address you enter is accurate, as this is where you’ll receive all future communications and payment notifications.
Make sure the email address you enter is accurate, as this is where you’ll receive all future communications and payment notifications.
Submit the Form:
After completing the form, click "Submit." You’ll receive an email confirmation that your information has been received.
After completing the form, click "Submit." You’ll receive an email confirmation that your information has been received.
2. Create Your Account Password
Once you’ve completed the "Get Started" form, follow these steps to set up your account:
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Invitation Email:
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Check your email for the invitation shown below to create a password for your ePayments account. It will be sent to the address you provided in the form within two business days.
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Invitation Email:
Check your email for the invitation shown below to create a password for your ePayments account. It will be sent to the address you provided in the form within two business days.
Check your email for the invitation shown below to create a password for your ePayments account. It will be sent to the address you provided in the form within two business days.
IMPORTANT: Check your SPAM or Junk Folder for the invite email, as it often gets captured there.
2. Create Your Password:
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Click the link in the email to create a secure password for your account.
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Follow the on-screen prompts to complete the password creation process.
Click the link in the email to create a secure password for your account.
Follow the on-screen prompts to complete the password creation process.
After clicking the "Register" button, you will be notified of your registration completion and to log in to complete the account setup.
3. Enter Company and Bank Information
With your account set up, you’ll now need to enter your company and bank account details:
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Login to Your Account:
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After creating your password, log in to your ePayments account using your email and new password.
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Login to Your Account:
After creating your password, log in to your ePayments account using your email and new password.
After creating your password, log in to your ePayments account using your email and new password.
2. Verify Your Account:
You will be prompted to enter a verification code, which we'll send to your registered email address for added security and protection.
You should receive an email which looks like this with your one-time-passcode for added security and protection:
Copy and paste or enter the numbers to the right of the dash into the verification form.
3. Enter Company Information:
Provide your company details as requested. This includes your company name, address, and any other required information.
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Add Bank Account Details:
Add Bank Account Details:
Enter the bank account and routing number where you want your payments to be deposited. Double-check these details to ensure accuracy.
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You can add more than one account if you desire.
You can add more than one account if you desire.
IMPORTANT: Ensure you click the "Preferred Payment Method" radius button to mark which account you want to set as your default payment method.
2. Submit Information:
Once you’ve entered all the necessary information, submit the form. You will receive a confirmation email once your account is fully set up.
4. Bookmark Your ePayments Page
This ePayments portal will be your hub for accepting invoice payments, managing your account, and viewing your payment history.
Bookmark the Page: It’s important to bookmark this page in your web browser for easy access in the future.
5. Next Steps:
You can start receiving payments once your account is set up and confirmed. For detailed information on accepting payments, please see our "How to Receive an ACH/EFT Payment" article.
Additional Tips:
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Keep Your Account Secure: Ensure your password is strong, and never share it with others. Regularly update your password to maintain security.
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Stay Updated: Always check your email for notifications related to your payments and account management.
Keep Your Account Secure: Ensure your password is strong, and never share it with others. Regularly update your password to maintain security.
Stay Updated: Always check your email for notifications related to your payments and account management.
If you have any questions or need more help, please don't hesitate to get in touch with our support team at [email protected] or start a chat session with us by clicking the green button in the bottom right corner of your screen.